Digitoll is Norwegian Customs’ digital process for submitting key transport and customs information before goods cross the border into Norway. Its purpose is to give Customs better information earlier, so border crossings can be handled more efficiently while improving control and risk assessment.
For many businesses, carriers, and customs representatives, Digitoll changes when information must be sent and how border crossings are handled. Instead of relying on the older direct transport arrangement and paper-based routines, the main goal is to have the relevant information submitted digitally and linked together before arrival.
[Image placeholder: A simple flow diagram showing transport data, shipment data, risk assessment, and border crossing approval in Digitoll.]
When Digitoll takes effect#
Digitoll is being introduced in two stages:
- From 15 September 2026, requirements for digital fulfilment of the duty to notify and provide information apply.
- From 1 March 2027, declarations must be submitted no later than border crossing, and the direct transport arrangement is discontinued.
These dates matter because businesses that currently depend on delayed customs clearance after border crossing need to prepare their systems and routines before the new rules become mandatory.
What Digitoll includes#
Digitoll is built around four information duties for the business community:
- advance notice
- declaration
- notification and information
- presentation
In practice, Digitoll lets these obligations be handled through digital and automated information exchange. When the required data is submitted correctly and in time, Norwegian Customs can assess the movement before the vehicle, vessel, or aircraft reaches the border.
Why Norwegian Customs is introducing Digitoll#
Norwegian Customs highlights three main reasons for the change:
- Better security and control of goods movements
- Stronger protection against illegal or restricted goods
- Faster and more efficient handling for compliant businesses
Earlier digital data gives Customs a better basis for identifying errors, following up suspicious consignments, and reducing unnecessary delays for lawful trade.
How Digitoll works#
Digitoll can be understood as a three-part process:
1. Electronic submission#
Information is submitted digitally before, or at the latest when, the goods cross the border. Norwegian Customs supports automated exchange from business systems through APIs.
If your business uses a forwarding agent, software provider, or other third party to send data on your behalf, you need to ensure they can support the required submissions.
2. Processing and risk assessment#
Norwegian Customs processes the submitted information and decides whether follow-up is needed. This includes digital analysis and risk assessment before arrival.
3. Border crossing and release#
If the required information has been submitted in time and everything is in order, the goods can in many cases be released with little or no stop at the border.
What information must be submitted#
Digitoll requires information about both the transport and the goods.
Information about the means of transport#
The transport message must identify the means of transport uniquely. Examples include:
- For road transport: registration number and nationality
- For air transport: flight number combined with the date
The message must also include:
- expected time of border crossing
- place of border crossing
- information identifying the responsible driver or operator
Information about the goods and consignments#
Shipment messages must make it clear what goods are being transported. Key data elements include:
- sender
- recipient
- weight
- quantity
- product description
Shipment and transport messages must be linked together using references so Customs can see which consignments belong to which transport.
Information about the customs procedure#
The shipment message must also state which customs procedure will apply at border crossing. Depending on the situation, this may require a declaration reference such as:
- a declaration ID in TVINN for release for free circulation
- an MRN for transit
For road transport entering Norway from Sweden, it may also be necessary to state which customs procedure applies up to the Norwegian border, such as export or transit through NCTS.
What businesses need to do to prepare#
Businesses that will submit data directly to Norwegian Customs should prepare in four areas.
Register for digital interaction#
To use the interface for sending information to Norwegian Customs and the Digitoll dispatch unit in TVINN, the business must register as a digital interlocutor. If a customs representative handles both declaration and notification on your behalf, separate registration may not be necessary.
Useful link:
- Register to get started: https://www.toll.no/no/bedrift/digitoll/kom-i-gang
Set up authentication in Maskinporten#
Message exchange with Norwegian Customs uses APIs, and businesses that submit directly must authenticate through Maskinporten.
- be registered in the Central Coordinating Register for Legal Entities
- have a business certificate
Useful links:
- Digdir guidance on business certificates in Maskinporten: https://docs.digdir.no/docs/Maskinporten/maskinporten_virksomhetssertifikat
- Technical guidance from Norwegian Customs: https://toll.github.io/
Adapt routines and access to data#
Businesses should check whether they can access all required data elements before the transport reaches the border. If some information comes from other parties in the supply chain, routines should be adjusted so the data is available early enough.
Useful link:
- Resources and information materials: https://www.toll.no/no/bedrift/digitoll/ressurser-og-tips
Make sure declarations are sent in time#
The regulations states that declarations in Digitoll must be submitted to dispatch unit 441002 before border crossing, and that the declaration date is set to the day the goods cross the border.
What happens at the border#
If transport data, shipment data, and declarations have been submitted and linked before arrival, Norwegian Customs will usually have enough time to assess the movement in advance.
For road transport, the driver may be routed by signal boards:
- one signal means the vehicle must pull over and report to the expedition office
- another means the vehicle may continue without stopping and has been granted permission to enter
For other modes of transport, routing is handled through requests to Norwegian Customs rather than roadside signal boards.
[Image placeholder: Example of border routing where one sign directs a vehicle to stop and another sign allows direct entry.]
What happens after entry#
After permission to enter is granted, customs handling will often continue automatically based on the procedure selected for the consignment.
Examples:
- If the goods are being released for free circulation, the relevant declaration can be processed after border crossing.
- If the goods are moving under transit, Norwegian Customs may register the border crossing in NCTS rather than complete final customs clearance at that stage.
Who should pay attention to Digitoll#
Digitoll is especially important for:
- importers
- exporters
- transport companies
- customs representatives
- drivers on cross-border assignments
- businesses moving goods by road, sea, or air
If your current processes depend on submitting key customs information after crossing the border, Digitoll likely requires both system changes and operational changes before the mandatory dates.
Summary#
Digitoll is Norwegian Customs’ new main digital process for border crossing and customs information exchange. The core idea is simple: the right information about transport, goods, and customs procedure should be submitted digitally before the goods arrive at the border. For compliant businesses, that should lead to smoother crossings and faster handling. For businesses that are not yet prepared, the transition dates on 15 September 2026 and 1 March 2027 are the key milestones to plan around.
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